
Gender Based Violence (GBV)/ Child Protection Caseworker
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ProgramDuty Station:
Matanda - Kanungu District, UGEmployment Type:
Full-timeSalary Scale:
1225924Deadline:
Jun 23, 2025 05:00 PMNumber of Positions:
1Age Limit:
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Hello Hello! Alight is recruiting GBV/ Child Protection Case Worker for our program in Uganda to be based in Matanda - Kanungu District . You’re interested in joining us? Welcome, we’re happy you’re here!
Alight (formerly American Refugee Committee) provides health care and clean water, shelter, protection, and economic opportunity to more than 3.5 million people in 20 countries each year. ALIGHT is and always has been about amazing global citizens taking action to change our world. Today, we’re facing challenging global humanitarian crises that require 21st Century solutions. But we’ve found that co-creating together with impassioned, dedicated people, limited only by their own imaginations, remains the key to designing new solutions that resonate. We still believe that Alight should exist, first and foremost, as a platform for realizing the goodwill of everyday people – people from Sweden to Somalia, Minnesota to Malaysia, and Uganda to the U.S.
When you join us, you’ll find…
A team with deep experience in co-designing solutions that create new value around the world. We know we need to always be better, and we believe in the power and abundance of everyday people, everywhere, to change the world with us.
A culture of radical accountability to our customers –as we help build a meaningful life for and with the displaced, we ask them what they want and then deliver on it.
An organization that refuses to settle for anything less than delivering human-worthy services.
If you believe in an abundant world full of amazing people who want to help; in the simple human justice to build a life; and in doing a better thing, then read on!
What we do in Uganda
Alight Uganda works with its partners and constituencies to provide opportunities and expertise to refugees, displaced people and host communities – to better survive conflicts and crisis, and to rebuild lives of dignity, health, security and self-sufficiency. Alight has consistently operated in Uganda since 1994, and today has a strong and committed team of over three hundred personnel who include full time staff and temporary workers, and hundreds of community volunteers – implementing programs in Protection, GBV, Child Protection, Community Based Protection, Legal assistance, MHPSS, Water, Sanitation and Hygiene, Shelter and general Infrastructure, Clean Energy, and Livelihoods/Economic Resilience. Our work in Uganda currently covers six refugee settlements and five transit centres including border points and their generous Ugandan-host communities. And we are always looking to deepen our work and, jointly with our partners, offer lasting impact with and for the communities we serve!
About the Position
Reporting to the Protection Officer, the GBV/ Child Protection Caseworker will provide case management services to GBV survivors and be responsible for the implementation of case management activities for children, their parents, caregivers and families in need of protection. The incumbent also supports the protection sector in quality implementation of the GBV thematic area in synergy with the larger protection and community services components. He/she will be responsible for Case management based on a child-centered approach and follow up of causes related to UASC after Identification and documentation, including continuous basic emotional support. They will be focal points to ensure survivors receive confidential, safe, and timely services that meets their needs in a timely manner.
Key Duties & Responsibilities
GBV
- The incumbent will conduct all steps of the case management process: Intake, assessment and engagement, case planning, supported referrals, developing practical skills, case review, building client capacity.
- Provide direct support and care for adult survivors of GBV and age-appropriate specialized support and care for adolescent, male and girl child survivors of GBV, including counseling and case management.
- Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services
- Work closely with other stake holders for the integration of the survivors back into community and enhance access to livelihood opportunities for GBV survivors to support their healing and reintegration process.
- Working with ‘at risk’ young people, their families, community, to strengthen community based interventions.
- Carry out routine visits to the protection/safe houses and asses the needs of the survivors under safe keeping and the general state of safe houses.
- Ensure up-to-date filing and documentation of GBV cases in line with UNHCR and Alight standard tools.
- Attend to protection concerns of persons of concern, provide GBV survivors with information and resources to access services and make appropriate referrals to other service providers if required.
- Offer basic psychosocial support services to survivors. Determine the need for therapeutic psychosocial or psychiatric support for further referral to specialized service providers.
- Ensure that all the GBV interventions adhere to protection standards and principles as well as ALIGHT guidelines and accountability standards.
- Contribute to the daily quality implementation, monitoring and evaluation of SGBV- related projects and interventions in the area of jurisdiction.
- Working in close collaboration with the protection team, she/he will proactively contribute to quality and timely writing of weekly, monthly, quarterly and annual reports.
- Uphold Alight’s code of conduct and principles of accountability.
- On request perform any other additional duties assigned by the supervisors in order to allow the organization to function optimally.
Child Protection
- Intervene in the case identification and registration, Case planning, referral and follow-up of the beneficiaries in collaboration with the Community mentors.
- Ensure that the consent/assent to proceed with the case management from both the child, the parent and/or caregiver and legal guardian for children is sought.
- Supervises and provide training for Community structures including CPC case management to reinforce their skills and capacity to conduct interviews, fill data collection forms, refer and follow-up with children at household level.
- Develop an individual action plan for each beneficiary that responds to needs addressed in initial and comprehensive assessments and seek support of the Project Manager whenever necessary.
- Establish and maintain positive and efficient relations with target beneficiaries, community members and all the other actors operating in the area. Seek for synergies to optimize resources and time, and strengthen services for the beneficiaries whenever possible.
- Regularly follow up the assigned case to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
- Regularly monitor and provide support to children and families through visits, providing guidance and advice.
- Work closely with the Psychosocial team members in the identification of psychosocial distress cases and makes appropriate references to Psychosocial team for help.
- Ensure all cases are entered inti Progress V4 data system for CP case managements and feedback on follow up cases are generated as required.
- Ensuring that issues for child protection are raised and addressed.
- Be ready to respond to emergency cases.
- Participate in surveys and data collection when required.
- Promote and ensure project activities are in line with child protection principles.
- Report serious cases of abuse on children identified by the project team to the management team. Strict confidentiality must be respected.
- Coordinate with CP Assistants and psychosocial team to ensure programe integration
- Work in close collaboration with ALIGHT partners and other key actors.
- Participate in fora and meetings in her/his field of expertise, when relevant and necessary.
- Work with the Project Manager to provide accurate and timely activity reports.
- Commit to respect ALIGHT Risk Management Policies including: Child Safeguarding Policy, Safety and Security Policy and Anti-Fraud/Corruption Policy, Whistle Blowing Policy.
- Commit to ensure the best implementation possible of the ALIGHT Risk Management Policies.
- Commit to inform supervisors and to deal with any cases, allegations, or possibility of transgression, even potential, of the ALIGHT Risk Management Policies.
- Professional conduct that reflects proper behavior in accordance with local culture and tradition.
- Ensure the moral protection of the name of Terre des hommes and defend in all circumstance
- Commits to observe discretion on any information related to the organization functioning and beneficiary related issues.
- He/she will conduct his or her duties in respect of the Charter of Terre des hommes and the ALIGHT Child Protection Policy.
Requirements
- A minimum of Diploma in Psychology, guidance and counselling, social work and social administration, social sciences, development studies, or relevant fields
- Professional training in gender mainstreaming is desirable.
- A minimum of 1 years’ experience working with GBV survivors especially in a humanitarian setting and/or advocacy programs and experience in working on Child Protection issues and case management with an INGO is added advantage.
- Prior exposure and experience in protection interventions in line with Refugee operations with wide Knowledge in SASA methodology and case management processes.
- Good understanding of GBV referral pathways
- Knowledge of Swahili and any other languages commonly spoken in the operation area is desirable.
- Good communication skills and ability to conduct training and awareness campaigns
- Good computer skills.
- Familiarity with the context of operation and UNHCR funded projects desired.
Excellent command of English and ability to work with minimum supervision
Others/Extra Details
Benefits
Meet and interact with a borderless Team of 2,500 staff globally that sees possibility, celebrates moments of abundance, shares new ideas, and strives to do a better thing every day.
Learning & Development – Access thousands of free online learning courses to take at your own pace and tailor to your professional goals.
Health, dental, and MedEvac Insurance – We strive to offer the best-in-class healthcare plans to our staff each year. We cover 100% of the cost for your health premium and coverage for your spouse/dependents.
Retirement – We contribute 6% of your gross salary towards severence regardless of your contribution amount at the end of your service.
Generous Leave Time – Between vacation days, personal leave days, and holidays, you have ample opportunity to take time off when you need it of upto 24 days in a year.
Who We Are
We are on a journey to build Alight, a new platform of amazing people and organizations providing lifesaving services and creating breakthrough solutions for and with the displaced. WeAreAlight.org
Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment.