Creative Insight Manager

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Description

Hello Hello!  Alight is recruiting a Creative Insight Manager for our program in Uganda to be based at Nakivale Office You’re interested in joining us? Welcome, we’re happy you’re here!

If you join us, you will find…

A team with deep experience in co-designing solutions that create new value around the world. We know we need to always be better, and we believe in the power and abundance of everyday people, everywhere, to change the world with us.

A culture of radical accountability to our customers –as we help build a meaningful life for and with the displaced, we ask them what they want and then deliver on it. 

The Creative Insight Manager is a key position that leads the Creative Department of Alight’s Uganda Program. Reporting to the Business Development and Grants Coordinator, S/he will be responsible for leading and managing non-traditional, creative and  innovative pilot projects, built insights from ongoing programs and focused on amplifying the protection services and wellbeing of displaced population and host communities in Uganda. The Creative Insight Manager is a member of the Country Senior Management Team (SMT). 

Key Duties & Responsibilities

• Oversee and manage Alight’s creative department functions and activities.
• Lead Human-Centred Design engagements and approaches for new project development.
• Manage and grow the portfolio of non-traditional creative and innovative pilot projects from concept to completion including but not limited to: Changemakers, Nakivale Community Library (NCL), TO.ORG, We Care Solar (WCS0, Mwanza, Every Shelter, Community Feedback Response / Kuja Kuja and Platform Service. 
• Manage the responsibility of the quality and completion of all work projects assigned to members of the creative team in Uganda.
• Grow the portfolio by closely working with the Business Development and Grants Coordinator as well as global creative and support team members to initiate and/or involved in every aspect of a collaboration and co-creation of new innovative projects - from the idea to the execution.
• Oversee effectiveness, deliverables, timelines, and budgets for creative projects in country including review work, troubleshoot and provide feedback to Business Development and Grants Coordinator, and Head of Programs, and Country Director.   
• Act as liaison between Alight Uganda Program and relevant non-traditional, individual donors, supporters, and foundations.  
• Report progress and analysis of projects at major stages of their conception, creation, and execution, to ensure the creative project stays within Alight standard and intended outcome/impact.
• Use creative project requirements and ongoing implementation as potential training opportunities for Alight staff and communities.
• Coordinate Alight’s new, innovative, and creative business and projects, with internal (program manager, technical leads) and external (including but not limited to Government Authorities, Peer agencies, Partners, Sub-grantees, and Communities) constituencies.   
• Engage Business Development and Grants Coordinator on issues and improvements under creative department and inform leadership team and technical sector heads accordingly.

• Support with the production of key communications resources for donor and public engagement.
• Provide communications support in applicable national regional and global campaigns.
• Ensure Alight Uganda achievements are regularly recorded and featured in Country and global internal communications platforms such as: newsletters, specific skype groups, Whats App, MEL update, Website, and external channels.
• Develop country profiles and fact sheets on the overall political, economic, social, and humanitarian and development situation in Uganda including regular program updates to key stakeholders in accordance with Alights’ standards.
• Contribute to the development of messaging and activities related to Alight Uganda work, prior to external engagement.

Requirements

• Should hold a minimum of Bachelor’s Degree in Social Sciences or in a related field.
• At least 5 (five) years of experience developing, managing, and implementing, non-institutional Special Projects and/or Programs, in humanitarian and development settings.
• Have an excellent understanding of human-centred design, stellar communication, presentation, problem-solving, and project-management skills.
• Professional business skills, such as negotiation, project management, and leadership.
• Experience of working on and in customer- focused environment and projects.
• Experience in advocacy messaging and engagement.

Others/Extra Details

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  Alight complies with all applicable laws governing nondiscrimination in employment. Any form of canvassing in the recruitment process will lead to automatic disqualification.

\\\\\\\\\\\\\\\\\\\\\"By applying to this job, I understand and acknowledge that ALIGHT is committed to ensure compliance of its code of conduct by staff and any other persons working on behalf of ALIGHT  with zero tolerance to GBV acts and Protection against Sexual Exploitation and Abuse. ALIGHT requires its staff and any other person working on behalf of ALIGHT to treat all people with dignity and respect and to actively prevent harassment, abuse and any nature of exploitation. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding related topics\\\\\\\\\\\\\\\\\\\\\".