Monitoring Evaluation and Learning / Feedback Referral and Response Mechanism Officer

Job Ref No MELFRRM/11 | Published on Nov 04, 2021 03:00 PM

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Job Category:


Duty Station:

 Kyaka II Refugee Settlement, UG

Employment Type:


Salary Scale:

 Not Specified


 Nov 18, 2021 05:00 PM

Number of Positions:


Age Limit:

 Not Specified


Hello Hello!  Alight is recruiting a Monitoring Evaluation and Learning/Feedback Referral and Response Mechanism Officer for our program in Uganda to be based at Kyaka II Office. You’re interested in joining us? Welcome, we’re happy you’re here!

If you join us, you will find…

A team with deep experience in co-designing solutions that create new value around the world. We know we need to always be better, and we believe in the power and abundance of everyday people, everywhere, to change the world with us.

A culture of radical accountability to our customers –as we help build a meaningful life for and with the displaced, we ask them what they want and then deliver on it. 

Reporting directly to the Team Leader with technical reporting line to the Monitoring Evaluation and Learning Technical Coordinator, the Monitoring Evaluation and Learning / FRRM Officer will support the planning and execution of monitoring and evaluation, ensuring quality in accordance with accepted standards, providing essential feedback for learning, accountability and decision making. He/she will review and monitor the implementation of M&E and FRRM activities and manage the utilization of data and information at field level in line with the M & E guidelines and the ALIGHT Project goal and objectives

Key Duties & Responsibilities

  • Develop and monitor the implementation of annual field M & E and FRRM plans and budgets in line with the Project goal and ALIGHT Financial management guidelines.  
  • In collaboration with program sector leads, develop and manage databases for different project data and information generated during implementation, means of verifications and results achieved for reports and proposal development, or other informational products.
  • Develop and administer tools for collecting and analyzing data, provide feedback on program activities at field level and conduct data quality checks
  • Create good working relationship with all project participants & key stakeholders, and conduct lessons-learned meetings / workshops for review of the progress and impact of programmes with key stakeholders to ensure an updated and shared understanding of the performance goals and information needs in line with the ALIGHT M & E reporting guidelines.
  • Share or disseminate relevant and timely Monitoring Evaluation and Learning information in user-friendly formats to key stakeholders, including ALIGHT staff, beneficiary communities, OPM and donors.
  • Prepare periodic field based MEL/FRRM reports with appropriate recommendations on identified project implementation strategies, targets and operational problems and submit them to your supervisor in line with the Project Goal and ALIGHT Uganda reporting guidelines.
  • Serve as the Focal Point for site-level reporting, periodic indicator and activity performance tracking, compilation and dissemination of up to date information and relevant project information on selected indicators both internally and from partners as needed. 
  • Conduct periodic assessments and surveys (Post Distribution monitoring, Baselines, Min, mid-term, and end of project) to determine activities progress in relation to the set performance indicators in line with the project goal and objectives.   
  • Build the capacity of program sector leads and program implementers in Monitoring and Evaluation and data management procedures in line with the project goal and objectives.   
  • Collaborate with Team Leader to ensure site-level adherence to M&E plans developed for donors and ALIGHT internal use.
  • Work with sector leads and Protection Manager to capture success stories and case studies that demonstrate impact created in the lives the beneficiaries as a result of the project interventions.
  • Working with sector leads and organize site level periodic project performance review meetings in a bid to share achievements, challenges and lessons learnt to inform improvement and future programming.
  • Monitor 10% of monthly activities – independently to report on quality and SOPs.  

Perform any other duties assigned to you.


  • A Bachelor’s degree in Economics, Demography and Statistics or relevant field with a PGD in Monitoring and Evaluation as added advantage.
  • At least three (3) years of program management, monitoring and evaluation experience.
  • Fluency in Swahili and ability to ride with a valid license (Class A) is an added advantage.
  • High level of integrity and confidentiality.
  • Excellent proven report writing skills. 
  • Good interpersonal, communication skills & organizational skills. 
  • Knowledge of common Statistical analysis and database management packages Ms. Access, Ms. Excel, STATA, SPSS, EPiDATA
  • Ability to work in a team.

Others/Extra Details

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  Alight complies with all applicable laws governing nondiscrimination in employment. Any form of canvassing in the recruitment process will lead to automatic disqualification.

\"By applying to this job, I understand and acknowledge that ALIGHT is committed to ensure compliance of its code of conduct by staff and any other persons working on behalf of ALIGHT  with zero tolerance to GBV acts and Protection against Sexual Exploitation and Abuse. ALIGHT requires its staff and any other person working on behalf of ALIGHT to treat all people with dignity and respect and to actively prevent harassment, abuse and any nature of exploitation. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding related topics\". 

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