MEL Technical Coordinator

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Description

Hello Hello!  Alight is recruiting a Monitoring Evaluation and Learning Technical Coordinator for our program in Uganda to be based at Kampala Office. You’re interested in joining us? Welcome, we’re happy you’re here!

If you join us, you will find…

A team with deep experience in co-designing solutions that create new value around the world. We know we need to always be better, and we believe in the power and abundance of everyday people, everywhere, to change the world with us.

A culture of radical accountability to our customers –as we help build a meaningful life for and with the displaced, we ask them what they want and then deliver on it. 

Reporting to the Programs Coordinator (PC), the Monitoring Evaluation and Learning (MEL) Technical Coordinator is responsible for coordinating and managing all monitoring, evaluation and learning activities across ALIGHT/ARC programs in Uganda and will play a pivotal role in advancing ALIGHT/ARC’s Reporting Revolution (RR) initiative designed to minimize the reporting burden of frontline staff. The MEL Technical Coordinator will provide leadership on ensuring site teams and Kampala-based staff are collecting and reviewing relevant data and following appropriate processes to ensure information is available for quality project implementation, proposal design and report writing. She/He will update data collection tools and templates to guide field-level monitoring and evaluation and provide design support to field-level assessments and research.

Key Duties & Responsibilities

• Lead in the design, establishment and implementation of the country program MEL/FRRM and information management approach – including tools development, training and roll out, and information management for programming and decision making.
• Manage the ALIGHT/ARC Uganda Reporting Revolution initiative, ensuring user adoption of new tools, training, and processes, coordinating tool updates and requests and writing and compiling of reports. The MEL Technical Coordinator will serve as the in-country lead on the Reporting Revolution project, working closely with borderless teams to ensure successful and sustained rollout of this donor reporting process.
• Act as ARC Focal Point for Kampala-level Reporting Revolution uptake, analysis, guiding program field teams and others on the initiative and ensure the rollout.
• Act as the indicator expert, providing information management support to Alight field level staff, ensuring that the right tools are in place to adequately capture timely information required to calculate all project indicators and customer feedback.
• Produce high-quality program reports in conjunction with field teams that highlight indicator performance and program activity progress. Facilitate and participate in the overall process by ensuring adequate data is captured by field teams that enable report writing by staff at other locations (e.g. Kampala or Minneapolis). Take the lead in writing and reviewing reports with site teams (in conjunction with borderless team) for corrections before compiling and forwarding to senior management for final review.
• Standardize and update MEL systems constantly to ensure best practices are considered and worked into M&E templates to aid project MEL/FRRM lessons learned.
• Conduct regular field visits to project sites to build staff capacity in project MEL/FRRM and ensure that staff are empowered to track their projects, collect both qualitative and quantitative data on their projects, and channel this learning into increasing of project quality and impact.
• Ensure activities conducted at field level are supported by necessary documentation (e.g. distribution lists, pre/post exams) to support information management, verification processes and establishment of lessons learned and promising practices.
• Develop protocol and dissemination plans for periodic trends analysis of information / data received and entered into MEL/FRRM tools, guiding field teams and management on key areas of interest, opportunities for improvement.
• Contribute to country program project proposals, especially MEL/FRRM related sections, indicators and performance measures.
• Support the development and compilation of country annual reports, strategic planning, and other periodic reports/reviews.
• Provide leadership and planning support to field-level assessments and research, working with field teams to build assessment tools and conduct assessments for the purposes of a) new project development, b) establishing baselines, and c) troubleshooting and exploring quality improvement measures for current programming.
• Provide guidance and shoulder-to-shoulder capacity building to staff for data entry in SGBV IMS, 3Ws, Reporting Revolution tools and other institution / whole of country program materials required from ALIGHT/ARC on a periodic basis.
• Ensure that MEL/FRRM protocols and practices in the field are in line with any and all donor requirements.
• Coordinate data collection activities such as rapid assessments, market studies, baseline data collection surveys, special studies, and other research activities.
• Utilize data collected from field-level MEL/FRRM reporting to inform strategic decision-making and project planning, ensuring appropriate dissemination of lessons learned during implementation of M&E plans and trends analysis of information received from the field.
• Participate in coordination events at Kampala and field level related to project M&E, data collection / compilation, and other related topics.
• Act as ARC Focal Point for Kampala-level Kuja Kuja Feedback analysis, guiding program field teams and others on channeling feedback into response actions;
• Perform other duties as required by supervisor.

Requirements

• Minimum of Master’s degree in Project Management, Development, International Relations, Social Sciences or any related field from an accredited university required;
• Minimum of five years of experience with development or relief organizations working in complex emergency situations and/or development settings, including refugees, returnees, displaced, vulnerable and/or conflict affected populations required, with specific experience in M&E and Reporting required;
• Must have a minimum of 5 years of experience working with multi-donor, multi-site grants;
• Minimum three years MEL and reporting, project design, proposal development (program narratives and budgets) experience required;
• Knowledge of institutional donor MEL and Reporting requirements, and ability to keep abreast of changes in these requirements;  
• Previous international work and life experience preferred. Note: This position is advertised for Ugandan nationals;
• Familiarity with private, UN, US government and multilateral donor requirements and working procedures;
• High proficiency in English, both written and spoken;
• Proficiency in the use of computers and standard application.
• Strong analytical, written and verbal skills;
• High level of integrity, accountability and responsibility;
• Good interpersonal skills and ability and inclination to work in / with teams;
• High level of self-drive, discipline and desire to achieve;
• Ability to work with minimal supervision, hit deadlines, and produce high-quality outputs;
• Willingness to travel and stay for extended periods in remote refugee sites to support work flows.

Others/Extra Details

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  Alight complies with all applicable laws governing nondiscrimination in employment. Any form of canvassing in the recruitment process will lead to automatic disqualification.

\\\\"By applying to this job, I understand and acknowledge that ALIGHT is committed to ensure compliance of its code of conduct by staff and any other persons working on behalf of ALIGHT  with zero tolerance to GBV acts and Protection against Sexual Exploitation and Abuse. ALIGHT requires its staff and any other person working on behalf of ALIGHT to treat all people with dignity and respect and to actively prevent harassment, abuse and any nature of exploitation. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding related topics\\\\".