Shelter Depot Coordinator

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Description

Hello Hello!  Alight on behalf of Every Shelter is looking for a Program Coordinator to lead the 4-month initial pilot period of our two-year Shelter Depot program, renewable to the full two-years based upon performance and funding. Shelter Depot is a joint pilot project between Alight and Every Shelter which will be implemented in Bidibidi Refugee Settlement. Shelter Depot is a model that builds on the entrepreneurial and market-participatory behaviors of refugees to accomplish enhanced shelter, WASH, and livelihood goals in a manner that is nimble and responsive to the real-time needs of refugees. This quick start pilot will focus on two complementary program types: a physical retail store and a work for credit offering.

The Shelter Depot Program Coordinator will oversee all programming in the initial four-month cycle of the pilot project. He/she will be the key focal point for Every Shelter’s partnership with Alight, ensuring clear and open communication is consistently flowing between the two organizations and serving as Every Shelter’s internal expert consultant responsible for overall program design and implementation. The groundwork and research has been laid for pilot design, but the success of the project will hinge on this team leader having a clear understanding of Shelter Depot’s long-term goals (including scaling and expanding to other contexts and countries) and leading the pilot implementation accordingly, incorporating lessons-learned into the programming as it develops. This role requires innovative and creative-thinking with perseverance to try something new with honest evaluation of what does and does not work well in the context. This is a pilot; therefore, aspects of this program will likely fail. The Program Coordinator must quickly identify and communicate clearly with Every Shelter and Alight leadership which aspects aren’t working and participate in iterative improvements until we have the approach correct. This means, he or she must communicate with a great level of detail especially regarding areas that require improvement. He/she must be comfortable with taking a leadership role in carving a new path for programming and helping write work plans and SOPs and establish measurable outcomes. This position involves a very high level of responsibility, commitment, and grit; in return, it also offers the chance to be at the ground-level of an exciting new program with ample opportunity for career growth. The position will be based in Bidi Bidi Settlement. If lodging is required, it will be provided in Yumbe with daily travel to the Shelter Depot site in BidiBidi to lead project implementation. Occasional trips to Kampala for meetings may be required.

Key Duties & Responsibilities

• Program Development and Implementation
  • Serve as team leader for all ground staff working on the Shelter Depot project, overseeing daily activities, work schedules, and project assignments of direct reports.
  • Work closely with Every Shelter and Alight leadership in the development of implementation timetables, work plans, and strategies that will take Shelter Depot from a concept to reality.
  • Ensure that programming remains within budget.
  • Retail storefront management:
    • Work with the team to appropriately price inventory items in the storefront.
    • Create an inventory management system with careful data collection of which products are in highest demand.
    • Coordinate procurement and logistics for re-stocking inventory within the available budget.
    • Financial management: development of procurement and financial trackers for management of the payment system and of cash flow in coordination with the finance team.
  • Work for credit:
    • Develop the framework for the work-for-credit programming, in partnership with HYT and other NGO partners.
    • Develop and implement the selection criteria for work-for-credit programming.
    • Develop a voucher system for allocation of days/hours worked for inventory items in the storefront.
  • Ensure that Age, Gender and Diversity approaches are incorporated in the project implementation.
  • Ensure that protection and gender mainstreaming is upheld during the project implementation.
  • Drafting and compilation of weekly, monthly, quarterly and end of project reports.
  • Lead key project assessments, data analysis, and data protection, to ensure project success.
  • Accountable to ensure all programming is conducted in a safe and secure manner.

• Leadership

Effectively manage several direct reporting employees.

• Lead the team that will implement the work plan, keeping everyone focused and on task to work efficiently and strategically.
• Ensure everyone involved in the project clearly understands their role and participates to the best of their ability.
• Develop a culture of curiosity, innovation, and a “can do” attitude amongst all staff working at the Shelter Depot.

• Communication
  • Communication with Every Shelter leadership
    • Ensure Every Shelter leadership are fully briefed on all Shelter Depot program developments and have ample opportunity to input and guide program development.This will include regular progress reports to Every Shelter leadership, weekly evening Zoom calls with Every Shelter US staff, and regular photo and video updates.
  • Communication with Alight
    • Serve as a reliable bridge of communication between Every Shelter and Alight. Ensure that each organization’s guidance, preferences, and strategy are clearly communicated to one another and incorporated in the project.
    • Represent the branding and PR interests of Every Shelter.
  • Communication with NGO partners
    • Serve as a focal point for development of partnerships that are part of the work-for-credit aspect of programming (ie HYT).
    • Clearly communicate Shelter Depot programmatic goals to partners and navigate the path forward for joint programming.
  • Communication with OPM, UNHCR, and other governing bodies in the settlement
    • Carefully and strategically engage with OPM, UNHCR, and other partners in the region to advance the interests of Shelter Depot and Every Shelter with the understanding that we are operating under the banner of Alight for this project as Every Shelter is not yet registered in Uganda.

Requirements

• Education and Experience:
  • Bachelor’s Degree in a related field (ie Business, Commerce, Economics, Community Development). Master’s Degree in related fields preferred.
  • Minimum 5 years experience working with INGOs or humanitarian organizations in a refugee camp or settlement setting. Experience working with South Sudanese refugees will be an added advantage.
  • Must be fluent in English (written and spoken). Fluency in local languages used in/nearby Bidibidi Settlement is helpful but not required.
  • Proficient in MS Office and Google Suite.
  • Experience working with OPM, UNHCR and other partners.
• Strengths:
  • An entrepreneurial mindset.
  • Extremely self-motivated and able to stay on task with remote supervision.
  • An activator who excels at taking an abstract idea and bringing it to reality.
  • Strong planning and organizational skills.
  • A team player who can work well with others and lead by example.
  • Strong understanding of both humanitarian response and social impact business development.
  • Strong written and oral communication skills.
• Physical Requirements:
  • Willingness to travel as needed and to live near the settlement.
  • Willingness to put in “sweat equity” to get involved in physical tasks as needed.
  • Ability to walk, squat, lift heavy objects, and tolerate the conditions associated with long days (inside and outside) at the Shelter Depot site.

Others/Extra Details

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  Alight complies with all applicable laws governing nondiscrimination in employment. Any form of canvassing in the recruitment process will lead to automatic disqualification.

"By applying to this job, I understand and acknowledge that ALIGHT is committed to ensure compliance of its code of conduct by staff and any other persons working on behalf of ALIGHT  with zero tolerance to GBV acts and Protection against Sexual Exploitation and Abuse. ALIGHT requires its staff and any other person working on behalf of ALIGHT to treat all people with dignity and respect and to actively prevent harassment, abuse and any nature of exploitation. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding related topics".  "QUALIFIED WOMEN ARE ENCOURAGED TO APPLY’’